The airlines are back at it again with dragging people off planes….only this time, it was Southwest Airlines instead of United, and people are saying it was warranted! Read over what happened, and let us know what you think in the comments.
So here’s what we know:
Two police officers forcibly removed a female passenger from a Southwest Airlines plane after she claimed that she had a life-threatening pet allergy, on Tuesday. She allegedly alerted the staff of her allergy after she was on board and noticed two dogs, one of which was a service dog.
It was at this point that she requested the animals be removed due to her allergy. She insisted that she stay on the plane and the animals go because she needed to get to her father who was having surgery. However, the problem arose when she was unable to show the “necessary documentation” that proves she is indeed deathly allergic to the animals.
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Southwest Airlines’ statement said, “Our policy states that a customer (without a medical certificate) may be denied boarding if they report a life-threatening allergic reaction and cannot travel safely with an animal onboard.”
They continued, “We are disheartened by the way this situation unfolded and the Customer’s removal by local law enforcement officers. We publicly offer our apologies to this Customer for her experience and we will be contacting her directly to address her concerns. Southwest Airlines was built on Customer Service, and it is always our goal for all Customers to have a positive experience.”
Fox News reports:
Airline staff reportedly asked the woman to exit the plane multiple times, but after refusing, local law enforcement arrived on the scene, forcibly removing her despite her objections.
Another passenger on the flight, Bill Dumas, captured the incident on video, which shows multiple police officers attempting to drag the woman off the plane.
The woman can be heard yelling “don’t touch me” and says the officers “ripped her pants.” As officers struggle with the woman, they yell at her to walk, and one is heard saying “geez lady, get off the plane.”
Dumas told CBS News that the woman’s behavior was “odd” and the officers were “doing what needed to be done.”
The Maryland Transportation Authority Police issued a statement to Fox News saying they responded to the incident after receiving a request from the captain of the plane to remove a disorderly person. After police escorted the woman off the flight, she was “arrested and charged with disorderly conduct, failure to obey a reasonable and lawful order, disturbing the peace, obstructing and hindering a police officer and resisting arrest,” the statement said. “After processing, the individual was transported to the Anne County Court Commissioner, where she was released on her own recognizance.”
So, what do you think?
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