After the horrible weather that the south has had this past week, flying conditions have been absolutely disastrous! People have been stuck at the airport for days, missing meetings and cruises, and many other important things.
Not only has it been hard for people to fly out, but not everyone’s luggage has been following. Delta promised to hand deliver the luggage that was being left behind, but it is still a nightmare.
Five days after the storms that wreaked havoc on Delta’s operations, Channel 2’s Jim Strickland was back at Hartsfield-Jackson International Airport to find out if recovery is complete.
Strickland found Amanda Kowalesky in Midtown, Atlanta. She’s supposed to be in West Palm, but with day one of her three day weekend shot at the airport, she stayed home.
Delta flew her bag to Florida at Hartsfield-Jackson International Airport.
“I found baggage left in the residue of the airline’s spring break meltdown,” Kowalesky said.
After a Sunday cancelation, Eyelyn Rubin flew in this morning from Newark. Delta apparently didn’t know her bag made it.
“They told you it was going to Arkansas?” Strickland asked. “Yes,” Rubin answered.
Suzanna Wasserman is missing a bag after missing her weekend cruise out of Miami.
“Delta going to do for you?” Strickland asked.
“We don’t know, we can’t get anyone on the phone,” Wasserman said.
However, not everyone is having such a bad experience. While Delta works on compensation, they paid Laura Begley Bloom $11,000 for her and her family to give up their seats, 3 days in a row.
Bloom said, “I wanted to get to Florida to have my vacation, but the money kept getting better. We walked away with a pretty hefty chunk of change from Delta Air Lines.”
I can’t blame her for that! I would have given up my seat too!
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